Cookie Policy
1. Introduction
BusyBook Ltd. Co. ("we," "us," or "our") uses cookies and similar technologies on our website and platform (busybook.co).
Contact: privacy@busybook.co
2. What Are Cookies?
Cookies are small text files stored on your device when you visit a website. They help the website remember your preferences and improve your experience.
3. Types of Cookies We Use
3.1 Essential Cookies
Required for the platform to function. Cannot be disabled.
- Authentication and session management
- Security features (fraud prevention)
- Load balancing
3.2 Analytics Cookies
Help us understand how users interact with our platform. Can be disabled.
We use privacy-focused analytics services to understand platform usage patterns and improve the user experience.
- Pages visited and features used
- Time spent on platform
- Error rates
3.3 Functional Cookies
Remember your preferences and settings.
- Language preferences
- Display settings
- Form auto-fill (with consent)
3.4 Marketing Cookies (Optional)
Track marketing campaign effectiveness. Not currently implemented. We do not use third-party advertising cookies or share data with advertisers.
4. Cookies We Set
| Cookie Name | Type | Purpose | Duration |
|---|---|---|---|
| sb-access-token | Essential | Authentication session token | Session |
| sb-refresh-token | Essential | Authentication session refresh | 7 days |
| busybook-session | Essential | Platform session | Session |
| _ph_* | Analytics | Product analytics identification | 1 year |
| _analytics_* | Analytics | Website usage analytics | 1 year |
5. Third-Party Cookies
We use third-party service providers that may set cookies on your device:
- Authentication provider: Session management and access tokens
- Product analytics provider: Usage pattern tracking to improve the platform
- Website analytics provider: Aggregated visitor statistics
These service providers operate under data processing agreements and maintain their own privacy policies. Contact privacy@busybook.co for our current subprocessor list.
6. Managing Cookies
Browser Settings
- Chrome: Settings → Privacy and security → Cookies
- Firefox: Options → Privacy & Security → Cookies
- Safari: Preferences → Privacy → Cookies
- Edge: Settings → Cookies and site permissions
Platform Settings
Analytics cookies can be disabled in your BusyBook account settings: go to Settings → Privacy and toggle "Analytics and Improvements" off.
7. Consequences of Disabling Cookies
If you disable essential cookies:
- You may not be able to log in
- Platform features may not work properly
- Your preferences won't be saved
If you disable analytics cookies:
- Platform will still function fully
- We won't track your usage for improvement purposes
8. Changes to This Policy
We may update this Cookie Policy. We will notify users of material changes via email or platform notification.
9. Contact
Email: privacy@busybook.co
Address: 1209 Mountain Road PL NE, Ste R, Albuquerque, NM 87110, USA